The 10 Most Important Things to Look for in a Moving Company
Moving can be stressful, but choosing a good moving company can help make it easier. Whether you need to move across town or across the county, your moving company can help ensure your belongings arrive safe and sound. There are a lot of moving companies Sonoma to choose from, and with so many options it’s important to know what factors you should look for before you hire a mover. Use this list of the ten most important things you should look for in your potential moving company so that you can make an informed decision.
1. Reputation and Reviews
One of the first things you should assess when considering a moving company is its reputation. A company’s reputation is a strong indicator of the quality of service you can expect. Here are a few ways to check a moving company’s reputation:
Online Reviews
Websites that offer customer reviews that can provide insight into people’s experiences with the company.
Awards and Recognitions
Check if the company has received any industry awards or recognitions. These testimonials and awards can be a good indicator that the company is respected in the industry.
2. Insurance
Part of assessing your potential moving company should include asking the essential question: Are the movers insured?
Insurance Coverage
Make sure that you verify the company’s insurance coverage and understand what it includes. Consider purchasing additional insurance for valuable items.
3. Experience and Expertise
Experience matters when it comes to moving. A company that has been in business for several years is likely to have the expertise needed to handle your move.
Years in Business
Companies with a long track record, like Schultz Bros. Van and Storage, are more likely to be reliable and capable of handling unexpected challenges that may arise during the move.
Specialized Services
If you have specific moving needs, such as transporting a piano, fine art, or antiques, reach out to your potential moving companies in Sonoma and ask about their ability to help with specialized services.
4. Transparent Pricing
Cost is often a major consideration when choosing a moving company, but it’s important to look beyond the initial estimate. The cheapest option isn’t always the best, especially if it means compromising on service quality.
Detailed Estimates
A reputable moving company should provide a detailed, written estimate that includes all potential charges. Be wary of companies that only offer verbal estimates or don’t provide a breakdown of costs. Make sure that you request an estimate from your moving company prior to hiring.
Avoiding Hidden Fees
Some companies may have hidden fees for things like stairs, long carries, or disassembling furniture. Make sure to ask about any additional charges that may apply to your move.
5. Customer Service
Good customer service is essential for a stress-free moving experience. The way a company communicates with you from the initial inquiry through to the completion of the move is a good indicator of the level of service you can expect.
Responsiveness
Pay attention to how quickly the company responds to your inquiries and how thoroughly they answer your questions. A company that values customer service will be prompt and clear in their communication which can help you get a stress-free relocation.
Professionalism
The demeanor and professionalism of the company’s representatives are important. Courteous and knowledgeable staff can make the moving process much smoother.
Problem Resolution
Ask how the company handles disputes or issues that arise during the move. A company with a strong customer service focus will have clear procedures for addressing problems and ensuring customer satisfaction.
6. Availability of Services
Not all moving companies offer the same range of residential moving services, so it’s important to choose one that meets your specific needs. Here are some moving and storage services you may want to consider:
Packing and Unpacking
Some companies offer packing and supplies services, which can save you time and effort. Look for companies that use high-quality packing materials to protect your belongings.
Storage Options
If you need to store your belongings temporarily, find out if the company offers storage services. Climate-controlled storage is ideal for sensitive items like electronics or artwork.
7. Local Movers
Choosing a local moving company in Sonoma County can come with some unique advantages. Here’s why opting for a local moving company can be the best decision for you:
Familiarity with the Area
Local movers know the neighborhood! They can help you avoid potential obstacles that might cause delays for other, less experienced companies.
Personalized Service
A local company is highly motivated to provide exceptional service, often resulting in a more personalized approach to service.
8. Flexibility and Availability
Your moving timeline is another critical factor to consider. The best moving companies are often booked weeks or even months in advance, so it’s important to check their availability and flexibility.
Advance Booking
Try to book your move as early as possible, especially if you’re moving during peak season. This ensures that you guarantee your moving date with your preferred company.
9. Company Fleet and Equipment
The condition of the company’s fleet and equipment is another important consideration. Well-maintained trucks and equipment not only ensure the safety of your belongings but also indicate the company’s professionalism and commitment to quality.
10. Contract and Documentation
Before finalizing your decision, make sure you thoroughly review the contract and all related documentation. This is where the details of your move, including costs, services, and liability, are outlined.
We Make Your Move Easier – Schultz Bros. Van and Storage
At Schultz Bros. Van and Storage, we pride ourselves on offering the best moving and storage services that we can, to meet the unique needs of each client. With our dedicated team of professionals and a commitment to excellence, Schultz Bros. is here to make your move as smooth and stress-free as possible.
Contact us today or give us a call at (707)546-1616 for a free, no-obligation estimate and discover why we’re the trusted choice for your Sonoma County move.
